Privacy Policy & SMS Terms
Last updated: July 20, 2026
Who we are
Emberion is an agentic automation studio operated by The Golden Curtain LLC, based in Katy / Houston, TX ("Emberion," "we," "us," or "our"). This Privacy Policy explains how we collect, use, and protect information when you visit our website, contact us, or receive text messages from us.
If you have any questions about this policy, contact us at theguardians@thegoldencurtain.com.
Information we collect
We collect only the information we need to respond to you and to provide our services:
- Contact details you provide directly — such as your name, business name, email address, phone number, and service address — when you reach out to book a Diagnostic or ask a question.
- Message content you send to us, including the text of your messages and related metadata (timestamps, phone number, delivery status).
- Voice call content when transcription is enabled on an Emberion AI line — including the call transcript, call timing, caller-provided contact details, questions, and requested capabilities. The opening disclosure tells callers that they are speaking with an AI assistant and that the call may be transcribed.
- Basic technical information automatically logged by our hosting provider, such as IP address and browser type, used to keep the site secure and operational.
We do not use tracking or advertising scripts on this website, and we do not store information in your browser via local storage or cookies for tracking purposes.
How we use your information
- To respond to your inquiries and schedule consultations or Diagnostics.
- To respond to voice inquiries, document requested capabilities, and improve our service operations.
- To provide, operate, and improve our own automation and messaging services.
- To send and receive the business text messages described in the SMS terms below, where applicable.
- To keep our website and services secure and to meet our legal and regulatory obligations.
SMS / text messaging terms
You opt in to Emberion text (SMS) messages in one of two ways: (1) you text us first at +1 (281) 661-8157 — sending us a message is your consent to receive text replies about your request; or (2) you check the optional, unchecked-by-default consent box on the contact form on our website. Calling us, or submitting the form without checking the box, does not enroll you in text messages. The following terms apply to those messages.
Types of messages you may receive
- Appointment scheduling and confirmations
- Responses to inquiries and inbound leads
- Quote, service, and follow-up messages
Consent and frequency
You opt in to receive messages by texting us first, or by checking the optional consent box on our contact form. Message frequency varies depending on your interaction with us. Message and data rates may apply, according to the terms of your mobile carrier and plan.
How to opt out or get help
You can opt out of text messages at any time by replying STOP to any message. After you reply STOP, you will receive a confirmation and we will not send you further messages unless you opt in again. For assistance, reply HELP or contact us at theguardians@thegoldencurtain.com.
We do not sell, rent, or share your phone number or your SMS opt-in consent with any third party or affiliate for their marketing purposes.
How we share information
We share information only as needed to operate our services, and never for third-party marketing. Specifically, we may share information with:
- Service providers that help us operate — for example, our voice and transcription provider, SMS/messaging provider, and website host — under agreements that require them to protect your information and use it only to provide services to us.
- Legal and safety purposes, where required by law, regulation, legal process, or to protect the rights, property, or safety of our customers, the public, or us.
As stated above, we do not sell, rent, or share your phone number or SMS opt-in consent with any third party or affiliate for their marketing purposes.
Data retention
We keep personal information only for as long as needed to provide our services, to comply with our legal, tax, and regulatory obligations, and to resolve disputes. When information is no longer needed, we delete it or de-identify it. Message records may be retained for a limited period to document consent and delivery, consistent with carrier and regulatory requirements.
When voice transcription is enabled, Emberion's protected transcript copy is scheduled to expire after 90 days. Our voice provider may temporarily process and retain call content under its configured retention terms. We do not use call transcripts for third-party advertising.
Your choices
- Text messages: reply STOP to opt out at any time, or HELP for assistance.
- Email: ask us to stop contacting you by emailing theguardians@thegoldencurtain.com.
- Access and deletion: request a copy of the information we hold about you, or ask us to correct or delete it, by contacting us.
Changes to this policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. Material changes will be reflected here, and your continued use of our website or services after an update means you accept the revised policy.
Contact us
The Golden Curtain LLC (operating as Emberion)
Katy / Houston, TX
Email: theguardians@thegoldencurtain.com
Phone: (713) 742-2234